Shipping & Returns

Shipping

We ship via Australia Post and mail from Melbourne. This helps ensure the fastest possible delivery to your location.

Free Australia-wide Shipping - up to 10 business days.*

Express Post - 1-5 business days. Metro addresses have a next day delivery guarantee.*

International Shipping - Rate & delivery time may vary based on order size. Buyer is responsible for customs & duty fees.*

*Shipping times are after processing from Melbourne, Australia. 

 

Processing will take 1-5 business days depending on order size, needed customization, or other variables. We will notify you if there is any other delay with your order.

On average, your order ships out within 2 business days of your order & you should receive a email shipping notification when your package has shipped.

 

Returns

If you are not fully satisfied with your order, you can return it to us for a full refund up to 15 days after your order is received. When returned, items must be in like new condition. Orders after this 15-day window cannot be returned for a refund.

Currently working on a schmick returns system. In the mean time, shoot us an email!

 

Satisfaction Guarantee

Lifetime warranty on all products, contact crew@graftedclothing.com.au if you encounter any issues with your product and we will do whatever it takes to make sure you are happy. That's kind of our thing. 

Please note: Lost or stolen are not covered under warranty. We will do our best to ensure you are taken care of in the event that this happens, please message us directly for more info.

Please remember: We are a small Australian operation - your patience & support means the world to us and your satisfaction is our number one goal.